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IBM, Packet Clearing House and Global Cyber Alliance Collaborate to Protect Businesses and Consumers from Internet Threats

The Global Cyber Alliance (GCA), of which the City of London Police are a founding member, have today launched a free service designed to give consumers and businesses added privacy and security protection as they access the internet.

The new Quad9 Domain Name System (DNS) service
, created in partnership with IBM Security and Packet Clearing House (PCH), helps protect users from accessing millions of malicious internet sites known to steal personal information, infect users with ransomware and malware, or conduct fraudulent activity.

How does it provide protection?

Quad9 is engineered to not store, correlate or otherwise leverage any personally identifiable information (PII) from its users. This is in contrast to other DNS services which often capture information about the websites consumer’s visit, devices they use, and where they live, for marketing or other purposes.

The protections delivered via Quad9 cover not only traditional PCs and laptops but can also be extended to internet connected devices (TVs, DVRs) or Internet of Things (IoT) technologies such as smart thermostats and connected home appliances. These devices often do not receive important security updates and are also difficult to secure with traditional anti-virus tools, yet remain connected to the internet leaving them vulnerable to hackers.

Why is it important?

New polling
1 of consumers across the U.S., U.K., France and Germany released today found that just 27 percent of consumers think they are capable of staying ahead of the latest online threats and only 14 percent have ever changed the DNS settings on their computer.

The stakes are high
cybercrime is estimated to cost the global economy more than $2 trillion by 2019. Cybercriminals use tools and techniques to build realistic-looking websites that mimic legitimate companies. These websites might even have names that look similar to a household national chain or a local store – but in reality, are not because they have a different IP address – something that most users would find hard to detect.


The problem is compounded by the fact that there will be close to 80 billion internet connected devices (or IoT devices) in homes and businesses by 2025. It has proven difficult for users to secure and update these devices, as software vulnerabilities and misconfigurations are discovered.


How do I get it?

To take advantage of the security and privacy of Quad9, users simply need to reconfigure a single setting on their devices to use as their DNS server.

In just four easy steps, consumers and businesses can have Quad9 filtering out websites that pose a threat to their devices and networks.


Quad9 has laid out the four easy steps for Mac OS and Windows and full instructions on what a DNS service does and how to switch to Quad9.



Quad9 is easy to use and free of charge

Philip Reitinger, President and CEO of the Global Cyber Alliance, said:

“Protecting against attacks by blocking them through DNS has been available for a long time, but has not been used widely. Sophisticated corporations can subscribe to dozens of threat feeds and block them through DNS, or pay a commercial provider for the service. However, small to medium-sized businesses and consumers have been left behind – they lack the resources, are not aware of what can be done with DNS, or are concerned about exposing their privacy and confidential information.

“Quad9 solves these problems. It is memorable, easy to use, relies on excellent and broad threat information, protects privacy, and security and is free.”



1 Four online surveys of 1,000 U.S. consumers, 602 French consumers, 633 German consumers and 611 United Kingdom consumers were conducted from Nov. 3-6. The U.S. polling has a margin of error of +/- 3.1% and the French, German and U.K. polls have a margin of error of +/- 4.0% 

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